How often is criticism given? When we are frequently criticized for the same actions by different people, there’s a good chance the criticism is legitimate and appropriate action should be taken. In emergency management we are often criticized by the media, without them fully understanding our situation. This shows the importance of good relations and communicating one and another’s needs.
For rapid emergency information delivery demands proficiency in collecting, authenticating and disseminating information. The very nature of emergencies means performing in amazingly difficult and demanding conditions. Local emergencies and disasters are distinguished by disruptions in normal operations, impediments within communication systems and problems with transportation systems and routes. In addition the human factor of victims, responders, managers and policy makers who may be astonished, stressed and even terrified or confused.
The highest priority should always be given to meeting the needs of the public, as they are the reason that public safety and emergency management exist. The public demands and is entitled to information that will help them to mitigate, prepare for, respond to, and recover from disasters. In order to accomplish this task we need to first gain credibility with the local media. How can we do this?
Continue reading »
